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Government Outsourcing
Deliver exceptional citizen experiences and build stronger public trust with our tailored public-sector market research and call center outsourcing solutions.
Government Call Center &
Market Research Services
Transform Governance with Data-Driven Insights
Challenges
Solutions
Benefits
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Budgetary constraints and limited resources often hinder comprehensive research initiatives.
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Engaging special and sometimes hard-to-reach populations requires expertise in individualized approaches.
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Maintaining data security and confidentiality is paramount to protect sensitive information and maintain public trust.
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Cost-effective research solutions can be tailored to specific needs and constraints.
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We offer extensive experience in reaching various communities that ensure representative research findings.
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Our strict adherence to ethical guidelines and data security protocols protects sensitive information.
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Gain a deeper understanding of public needs, opinions, and behaviors to inform policy development and program design.
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Measure the impact of initiatives and identify areas for improvement through robust program evaluation.
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Develop targeted communication strategies that resonate with many audiences.
HUBZone Certified
An Advantage for Our Government Partners
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Fulfilling Federal Mandates: Contracting with THG helps government agencies meet their required goal of allocating a portion of their contracts to HUBZone-certified businesses.
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Streamlined Procurement: The HUBZone certification allows for easier contracting through exclusive set-asides and direct, non-competitive awards.
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Price Evaluation Preference: THG's status provides a significant competitive edge in open bids, as its proposals can be considered as if they were priced 10% lower.
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Supporting Local Economies: Partnering with THG contributes to the broader government initiative of stimulating economic growth and creating jobs in economically disadvantaged areas.
GSA Multiple Award Schedule (MAS) Contract Holder
Contract number: 47QRAA25D00C1
Current SINs
541910: Marketing Research & Public Opinion
541990: All Other Professional, Scientific, and Technical Services
Benefits for Government Agencies
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Simplified Acquisition: Bypass complex and lengthy procurement cycles. Our contract features pre-negotiated pricing, terms, and conditions, reducing administrative burdens.
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Trusted Expertise: As a GSA-approved vendor, you can be confident in our ability to deliver high-quality, actionable insights for complex challenges in public health, policy, and healthcare.
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Meet Contracting Goals: Efficiently direct contracts to an SBA Certified HUBZone and Small Business to help meet your agency's specific procurement targets.
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Direct Access: Easily find and order our services through the GSA Advantage!® online portal.​
Elevating Citizen Engagement Through Responsive Contact Centers
Ensuring consistent compassionate and efficient service, accessibility and responsiveness 24/7 for critical services demands a highly trained, flexible and scalable approach.
