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Contact
Tracing
Public health relies heavily on effective contact tracing, especially in times of crisis. As a critical patient health outreach service, it helps control the spread of infectious diseases and protect communities. By quickly identifying and notifying those who may have been exposed, contact tracing breaks the chain of transmission, safeguards vulnerable populations, and contributes to a more responsive public health system.
1
Identification
Identify individuals infected with a highly transmissible disease and those persons with whom they have had close contact.
2
Tracing
Initiate outreach to potentially exposed individuals by reviewing patient records, conducting personal outreach, and utilizing technology to trace likely points of contact.
3
Notification
Inform individuals of their possible exposure and provide clear guidance on self-monitoring, testing, and quarantine procedures to prevent further spread.
4
Information and Support
Provide accurate, up-to-date information about the disease, answer questions, and address concerns. We also connect individuals with resources and support services as needed
Time Sensitive Scalability
In an emergent health crisis, our experienced outreach and IT personnel will quickly and efficiently scale up our systems and teams to meet the demand.
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Empathetic Patient-Centric Service: Our highly trained, US-based team provides a personal touch, ensuring that every individual is treated with empathy, respect, and understanding. This is essential for building trust and encouraging cooperation during contact tracing efforts.
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Tailored Service: We can adjust the number of representatives and hours of operation to meet the immediate needs of a health crisis. This flexibility allows public agencies to scale their contact tracing efforts up or down as needed, and ensures that they have the sufficent resources in place when needed.
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Seamless Integration: We can seamlessly integrate with existing contact center operations, using our client's systems or our own. This flexible approach minimizes disruption and allows public agencies to maintain continuity of service while implementing an accelerated contact tracing system.
Responding to Critical Needs
Why The Henne Group
Request a Proposal
235 Montgomery, Suite 723
San Francisco CA 94104
(415) 348-1700
