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What is program evaluation
at THG?
The Henne Group (THG) evaluates public, healthcare, and policy initiatives to assess their effectiveness. By combining quantitative metrics qualitative research, THG answers, "Did solution work?" These evaluations help agencies and nonprofits optimize resources and ensure accountability.
Process and Program Evaluation Market Research
Step 1: Engaging Stakeholders
ators work with sponsors, administrators, staff, officials, and communities early on to incorporate perspectives and address misalignments with stakeholder priorities.
Step 4: Gathering Credible Evidence
The agency uses a mixed-methods approach to blend numeric indicators and narrative for a complete view of performance.
Step 2: Describing the Program
The evaluation team creates a clear program description to ensure shared understanding of goals and preventings before data collection.
Step 5: Justifying Conclusions
Data is analyzed and compared to benchmarks and stakeholder values to produce transparent conclusions.
Step 3: Focusing the Evaluation Design
Evaluators concentrate on essential questions and efficiently methods for the study.
Step 6: Ensuring Use and Sharing Lessons Learned
The final evaluation findings support strategic planning, policy development, budgeting, and funding justification.
Operational Element | Core Capabilities | Strategic Contribution to Program Evaluation | Compliance & Security Protocols |
|---|---|---|---|
Usability & Accessibility Testing | Interface validation, user journey mapping, and Section 508 remediation. | Identifies design friction in digital program portals, enhances online enrollment, and reduces development rework costs. | Boosts overall user satisfaction, minimizes costly post-launch redesign expenses, and optimizes digital tool workflows. |
Qualitative Data Collection | Focus group moderation, semi-structured In-Depth Interviews (IDIs), and ethnographic observation. | Explores complex behaviors and motivations, provides rich contextual meaning behind quantitative outcomes, and uncovers barriers to program access. | Translates lived experiences into a compelling narrative that pinpoints operational friction, counters systemic objections, and justifies strategic program adjustments. |
Quantitative Data Collection | Multi-channel surveys (online, telephone, in-person, mail) and CATI-equipped telephone stations utilizing Voxco CATI software. | Delivers statistically reliable, data-driven intelligence, monitors participant trends over time, and establishes performance benchmarks. | Delivers statistically reliable, data-driven intelligence, monitors participant trends over time, and establishes performance benchmarks. |