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Participant Success Center
Do you have questions and issues that need addressing? You're at the right spot.
Know your rights, use our resources, and live your best life as an opinion research participant with The Henne Group.
Your THG Support System
Here, you are never just a number; your good experience is paramount to who we are.
Meet Nyree Young, our Participant Success expert at The Henne Group! Nyree and the team are dedicated to ensuring every one of your interactions with our studies, from surveys to focus groups and in-depth interviews, is a positive, seamless, and valued experience.
The Participation Journey
Participation in market research studies is a simple and straight forward process. Here are the steps every participant goes through from application through rewards.
Una Experiencia Impecable,
Tú Tienes el Control
At The Henne Group, we believe your voice should be heard clearly, without any barriers.
Meet Irene Arreguin, one of our Participant Success experts, who is here to ensure that our market research systems, support, and study processes are fully accessible and fluent for our participants who prefer to speak with Spanish-speaking support.
Frequently asked questions
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Participant
Bill of Rights
We subscribe to the principle that great insights start with a great participant experience. That's why we're proud to uphold the Insights Association's Participant Bill of Rights. This document outlines our commitment to ensuring every person who joins a study is treated with respect, transparency, and dignity.
You Have the Right to Know
We will always be transparent about the general purpose of the research, what your role is, and how your data will be used. We'll also provide clear contact information.
You Have the Right to Voluntary Participation
Your participation is a choice. You can decline to take part in a study or stop your participation at any time, for any reason, without penalty.
You Have the Right to Confidentiality
Your personal information is kept separate from your research responses. We do not sell, share, or market your data, and all feedback is anonymized and used only for research purposes.
You Have the Right to Respectful Treatment
You deserve to be treated with dignity and respect at all times. Our studies are designed to be free from harassment, intimidation, or discrimination.
You Have the Right to Fair Compensation
We will always inform you about the incentive for your time, including its value, form, and when you can expect to receive it. We will never ask you for money or try to sell you anything as part of a research study.
Send Feedback
Let's Improve The Participant's Journey Together
We value your experience and want to hear from you! Your help improves the journey for everyone. Share your thoughts with us so we can create an even better experience together. Thank you for being part of our community!
I'd Like to Talk to Someone
You can reach someone to help you further here with other inquiries.
